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The fastest way to get help is the Sail community Slack, where you can contact the Sail team directly.

Join the Sail community Slack

Ask questions, report problems, and share what you are building.

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What to include

When something goes wrong, a message with these details gets a faster answer:
  • The Sailbox id, and the app it belongs to.
  • What you ran: the SDK call or CLI command, with the language and SDK version.
  • What happened: the full error message, or what you expected and what you saw instead.
  • Roughly when it happened, with a timezone.