> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sailresearch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Help

> Where to ask questions and report problems with Sailboxes

The fastest way to get help is the Sail community Slack, where you can contact the Sail team directly.

<Card title="Join the Sail community Slack" icon="slack" href="https://join.slack.com/t/sailresearchcrew/shared_invite/zt-41pdcym9j-UU0Ey~A~r6n2H0DQVQsQHQ">
  Ask questions, report problems, and share what you are building.
</Card>

## What to include

When something goes wrong, a message with these details gets a faster answer:

* The Sailbox id, and the app it belongs to.
* What you ran: the SDK call or CLI command, with the language and SDK version.
* What happened: the full error message, or what you expected and what you
  saw instead.
* Roughly when it happened, with a timezone.